Our app requests certain Android permissions to enable its core features and ensure a smooth user experience. We do not use these permissions for any purpose other than providing the described functionality.

• INTERNET, ACCESS_NETWORK_STATE & ACCESS_WIFI_STATE: Required for core app functions such as login, chat, and real-time calls.

• ACCESS_FINE_LOCATION & ACCESS_COARSE_LOCATION: Used to display location-based content or services within the app. Location is only accessed with your consent and can be disabled anytime.

• READ_EXTERNAL_STORAGE & WRITE_EXTERNAL_STORAGE: Allows users to upload, update, or manage profile pictures and shared media.

• CAMERA: Enables capturing or uploading profile photos or short videos directly within the app.

• RECORD_AUDIO & MODIFY_AUDIO_SETTINGS: Enables real-time voice and video calls. Audio is transmitted live and never recorded or stored.

• BLUETOOTH: Routes audio through Bluetooth devices during calls for better sound quality.

• POST_NOTIFICATIONS & ACCESS_NOTIFICATION_POLICY: Sends chat replies, call requests, and important app updates to the user.

• SYSTEM_ALERT_WINDOW: Allows the app to display incoming call notifications or pop-ups even when the app is running in the background, only with your permission.

• WAKE_LOCK & VIBRATE: Keeps calls active when the screen is off and provides vibration alerts for calls and notifications.

• CHANGE_NETWORK_STATE: Ensures a stable connection by managing network transitions during active calls or chats.

• USE_FULL_SCREEN_INTENT: Displays full-screen notifications for incoming calls or important alerts.

We only request these permissions when necessary and solely to support the intended functionality of the app. Users can revoke any permission anytime from their device settings.

 

5. Data Security and Retention

We store personal information on secure, encrypted servers. We apply reasonable technical and organizational measures to protect your data, but no system is 100% secure.You may request deletion of your account and data at any time by emailing us.

 

6. Disclosure of Personal Information

We may share data with:
Other users (as part of matchmaking);

Third-party service providers (e.g., hosting, payment gateways) and

Regulators or law enforcement, when legally required.

Some data may be processed overseas (e.g., United States or India) by trusted, compliant providers.

 

7. Data Sharing

We do not sell or share personal data for advertising.

Data is shared only with trusted service providers necessary to operate the App.

 

8. Children’s Privacy
Our app is strictly intended for adults and is rated according to international standards:
Rated 18+ – Classificação Indicativa (ClassInd), Brazil
Mature 17+ – Entertainment Software Rating Board (ESRB), North America
PEGI 18 – Pan-European Game Information (PEGI), Europe
USK: Ages 18+ – Unterhaltungssoftware Selbstkontrolle (USK), Germany
Rated for 18+ – IARC Generic, Rest of World
Rated for 18+ – Google Play, Russia
Rated for 19+ – Google Play, South Korea

To help enforce this, the app includes a feature during the sign-up process.
When a user enters their date of birth (DOB), the system automatically checks their age.
if the calculated age is below 18, the app prevents the user from creating an account or accessing any part of the service.

We do not knowingly collect, store, or use personal data from anyone under 18 years of age (or the minimum age applicable in their region).
If it is discovered that an account has been created using false information or that we have inadvertently collected data from an underage user, that account and all related data will be permanently deleted.
Parents or guardians who believe their child has provided information without consent may contact us at info@abilityamore.com.au, and we will promptly remove such information.

 

9. Data Deletion
You may request deletion of your account and associated data anytime through:
The in-app Delete Account feature, or

Emailing info@abilityamore.com.au

We will delete your data unless retention is required for fraud prevention, dispute resolution, or legal compliance.

 

10. Your Rights
Depending on your location, you may have the right to:
Access, update, or delete your account data.
Request restriction of processing of your data.
Withdraw consent where applicable.
📩 To exercise these rights, email us at info@abilityamore.com.au

 

11. Third-Party Services

We use third-party tools such as:

• Stripe – Payment processing
• Firebase – Authentication, push notifications
• ZEGOCLOUD – Real-time communication (calls and chats)

These may collect non-identifiable technical data (e.g., app usage, device type) per their own privacy policies.

 

12. Policy Compliance

We comply with:

• Google Play’s User Data Policy
• Permissions and APIs that Access Sensitive Information policy
• Prominent Disclosure and Consent Requirements

Before collecting sensitive data, Ability Amore:

Clearly discloses its purpose in-app;

Requests explicit user consent; and

Allows users to deny or revoke access at any time.

 

13. Updates to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available within the app and on our website.
Your continued use of the app after updates indicates acceptance of the revised terms.

 

14. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:

Ability Amore Services Pty Ltd
Address: Sydney, NSW, Australia
Email: info@abilityamore.com.au
Website: www.abilityamore.com.au

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au